Global Capability Centers (GCC)
Overview
At SIRA Consulting, we specialize in establishing and managing Global Capability Centers (GCCs) that transcend traditional offshoring models. Our GCCs are designed to be integral extensions of your enterprise, driving innovation, enhancing operational efficiency, and fostering digital transformation.
Our GCC Engagement Models
Build-Operate-Transfer (BOT) Model
A phased approach where SIRA sets up and operates the GCC, eventually transferring full ownership to the client. This model offers:
Risk Mitigation
Test operations before full-scale investment.
Speed to Market
Accelerate setup and operationalization.
Seamless Transition
Ensure knowledge and process continuity during transfer.
Build-Operate-Transform-Transfer (BOTT) Model
An advanced BOT model focusing on transformation during the ‘Operate’ phase. Benefits include
Process Optimization
Implement best practices and innovative solutions.
Capability Enhancement
Develop high-performing teams aligned with strategic goals.
Value Addition
Deliver transformed operations ready for seamless integration.
Managed Services Model
SIRA manages the GCC’s day-to-day operations, allowing clients to focus on core business areas. This model ensures:
Operational Excellence
Maintain high service levels and performance metrics.
Scalability
Adjust resources based on evolving business needs.
Cost Efficiency
Optimize expenditures through streamlined processes
Key Functional Areas of GCCs
Our GCCs encompass a wide range of functions, including:
Technology & Engineering
Software development, QA, DevOps, and system integration.
Business Operations
Finance, HR, procurement, and supply chain management.
Customer Experience
Support services, CRM, and customer analytics.
Research & Development
Innovation labs focusing on emerging technologies.
Why Partner with SIRA for Your GCC?
Expertise
Proven track record in setting up and managing GCCs across various industries.
Customization
Tailored solutions aligning with your business objectives.
Compliance
Adherence to global standards and regulations.
Innovation
Continuous improvement and adoption of cutting-edge technologies.
Ready to Elevate Your Global Operations?
Partner with SIRA Consulting to build a GCC that not only supports but propels your business forward.